Shipping policy

Thank you for shopping with Funky Junky Ties by Monique. All of our ties are handcrafted, one-of-a-kind pieces made with care. Below you’ll find all details regarding processing, shipping, and delivery.

📦 Order Processing Time

Because each Funky Junky Tie is handcrafted and packaged with precision:

  • Orders ship within 3–5 business days (Monday–Friday).

  • During high-volume periods (holidays, launches, pop-ups), processing may extend to 5–7 business days.

  • You will receive a confirmation email once your order has shipped.

Custom orders (if offered) may require additional production time.

🚚 Shipping Methods & Delivery Time

We ship using reliable carriers such as USPS, UPS, or FedEx, depending on your location and selected shipping option.

Estimated delivery times:

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (U.S.): 2–3 business days

  • Overnight Shipping (U.S.): 1 business day (when available)

Delivery times may vary based on carrier delays, weather, holidays, or unforeseen circumstances.

🌍 International Shipping

International shipping is available to select countries.

  • Delivery times are typically 7–21 business days depending on the region.

  • Customers are responsible for any customs fees, duties, or taxes imposed by their country.

  • International orders may experience customs-related delays outside our control.

📬 Shipping Costs

Shipping fees are calculated at checkout based on:

  • Destination

  • Package weight

  • Selected shipping method

Shipping fees are non-refundable.

🔍 Order Tracking

Once your order ships, you will receive an email with a tracking number.
Tracking updates may take up to 24–48 hours to appear.

If you did not receive a tracking email, please check your spam/junk folder or contact us.

❗ Incorrect Address Policy

Please ensure your shipping address is accurate.

  • We are not responsible for packages delivered to incorrect or incomplete addresses.

  • If a package is returned due to an incorrect address, the customer is responsible for the reshipping fee.

📦 Lost, Stolen, or Delayed Packages

Once a package is handed to the carrier:

  • We are not responsible for lost, stolen, or delayed packages.

  • Please file a claim directly with the carrier.

  • We will assist with documentation if needed.

If your package is marked as “delivered” but you haven’t received it:

  1. Check with neighbors or building management.

  2. Confirm the address on your order.

  3. Contact the carrier for further assistance.

💥 Damaged During Transit

If your item arrives damaged:

  1. Email us within 72 hours at [your email].

  2. Include photos of the damaged item and packaging.

  3. We will replace or refund the item at no cost to you.

📪 Local Pickup (Optional)

If you offer local pickup:

  • Available by appointment only.

  • Pickup location: [Insert Address]

  • You will receive a notification when your order is ready.

(If you do not offer local pickup, I can remove this section.)

📬 Contact Us

For shipping questions or assistance:
Email: [your email]
Phone: [your number]
Website: [your website]

Thank you for supporting sustainable, upcycled fashion and the art of repurposed couture!